Palm Web Miami runs AI phone answering, a managed website with SEO, and daily social posting for Miami small businesses — bilingual in English and Spanish, from $149/mo. Every call gets answered, every missed call gets a text-back, and your Google rankings and social feed run themselves.
Miami moves fast. Your marketing should too.
Brickell has more competing businesses per block than almost anywhere in South Florida, and Little Havana and Wynwood customers are just as likely to call in Spanish as English. A missed call in this market rarely comes back — it goes to whoever answers first.
Our AI voice agent answers every call in the language the caller starts in, books the appointment on the spot, and texts back anyone who slips through. Pair that with a managed website built to rank for Miami searches and daily social posts, and you stop losing customers to whoever just happens to pick up the phone.
Built for how Miami businesses actually run
Miami is a bilingual market first. A dental office in Brickell, a body shop near Hialeah, a boutique in Wynwood — the phone rings in English and Spanish in the same hour, sometimes the same call. An AI agent that only handles one language quietly loses the other.
It is also a dense, review-driven market. Customers scroll Google results and Instagram before they ever dial. A stale website or a social account gone quiet reads as "out of business" to a Miami shopper who has a dozen alternatives one search away.
Who this is built for in Miami
Auto repair shops, salons, dental offices, and restaurants make up a lot of our Miami-Dade work — businesses where a ringing phone is either a booking or a table, and every unanswered one is a customer who found the next listing instead.
The reasoning is simple: Miami has more competing options per search than almost any South Florida city, so the business that answers first, ranks first, and posts consistently gets picked first. Nothing about that requires a bigger budget, just fewer gaps.
CERTIFIED & PARTNERED WITH THE BEST
Questions, answered.
Does the AI voice agent actually answer in Spanish?
Yes. It detects which language the caller opens with and switches automatically — no menu, no "para español, oprima dos."
How fast can a Miami business get set up?
Typically about a week from the discovery call to the AI agent going live on your existing number.
Do you work with businesses outside Brickell and Downtown?
Yes — Little Havana, Wynwood, Coconut Grove, Kendall, and the rest of Miami-Dade. The plans are the same everywhere in the county.
Is the $199/mo website plan enough for a Miami small business?
For most single-location Miami businesses, yes — up to 10 pages, hosting, and ongoing edits are included. Larger or multi-location sites are scoped separately.
Can I keep my current phone number?
Yes. The AI agent forwards from the number you already have — nothing changes for your customers.